Laundry service FAQs

Question 1

How much is a service wash?

Accepted Answer

A drop-off service wash is £15 per load. Collected and re-delivered laundry is £20 per load.

Question 2

Do you offer a weekly subscription?

Accepted Answer

Yes. For £35 a week we collect and re-deliver one Margate 360 reusable bag (2 loads) on a day of your choice, Monday to Saturday. Collections are between 9am and 11am and your laundry is returned the following morning. Additional loads are of course available for larger households — just let us know what you need. Request it through our booking page and we will confirm the details with you.

Question 3

How does the service work?

Accepted Answer

Tell us what you need, choose drop-off or request collection where applicable, and we will confirm the details before your laundry is accepted.

Question 4

Unless separated, is my laundry all washed together?

Accepted Answer

Yes, unless separated or specially noted with the team or delivery driver.

Question 5

Do all items get dried?

Accepted Answer

Yes, all laundry is dried together unless specifically noted.

Question 6

Do you help local businesses?

Accepted Answer

Yes. Margate 360 provides laundry support for local businesses. Send us your requirements and we will discuss a suitable service.

Question 7

Can you clean duvets?

Accepted Answer

Yes. Bedding services is quoted according to the item. Start a booking or contact us with the duvet size and details.

Question 8

Which areas do you cover?

Accepted Answer

We cover Margate, Broadstairs, Ramsgate and Westgate.

Question 9

Where is Margate 360?

Accepted Answer

You can find us at 80–82 Harold Road, Margate, Kent CT9 2HS.

Question 10

What are your opening hours?

Accepted Answer

Monday–Friday: 8am–6pm. We may be out collecting or delivering laundry during these hours, so if you haven’t booked, drop us a message on WhatsApp before making a special journey — although it’s always best to book!

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